How to Become a Mortgage Broker in Australia

Have you ever wondered about the people who facilitate the journey from dreaming about homeownership to holding the keys to a new home? The individuals who help prospective homeowners navigate the labyrinth of securing a mortgage?

Often, these unsung heroes are mortgage brokers, consummate professionals whose expertise lies in understanding the intricate dynamics of the lending market. They are the essential players in the housing sector, working tirelessly to match borrowers with the right mortgage products.

But what is a mortgage broker, and how can one become a part of this challenging yet rewarding profession? This comprehensive blog post will delve into these questions and more, providing you with an insider’s view of the life and work of a mortgage broker in Australia.

What is a Mortgage Broker?

A mortgage broker is a licensed professional who serves as an intermediary between borrowers and lenders. Their primary role is to guide borrowers through the vast landscape of mortgage options, helping them find the one that best suits their financial needs and homeownership goals. Their responsibilities extend beyond merely finding suitable loans. They are also tasked with assessing their clients’ financial situation, researching and comparing various mortgage products, managing the application and settlement process, and maintaining open lines of communication with both parties involved.

The key qualities of a successful mortgage broker include excellent communication and negotiation skills, a keen eye for detail, and a deep understanding of financial markets and mortgage products. These professionals are adept at simplifying the often complex mortgage process, ensuring that their clients’ journey to homeownership is smooth and free of unnecessary hurdles.

mortgage broker handshake with couple after achieving homeownership goals

What Does a Mortgage Broker Do?

Mortgage brokers play a pivotal role in the home buying process. Their primary duty is to assist clients in finding suitable mortgage products. To achieve this, they begin by conducting a thorough assessment of the client’s financial situation. This involves understanding their income, expenses, credit history, and overall financial goals.

Armed with this information, mortgage brokers then scour the lending landscape, researching various loan options from a multitude of lenders, including banks, credit unions, and other financial institutions. Their goal is to find the loan product that not only fits the client’s financial profile but also aligns with their long-term homeownership goals.

In addition, mortgage brokers negotiate deals on behalf of their clients, striving to secure the most favorable terms and interest rates. They are also responsible for managing the paperwork involved in loan applications, which can often be complex and time-consuming. Furthermore, they guide clients through the settlement process, ensuring that every step is transparent and well-understood.

In essence, mortgage brokers bridge the gap between borrowers and lenders, serving as trusted guides through the often intimidating landscape of mortgage lending.

How to Become a Mortgage Broker

The journey to becoming a mortgage broker in Australia involves several key steps. First and foremost, you’ll need to complete a Certificate IV in Finance and Mortgage Broking. This nationally recognized qualification provides a comprehensive foundation in finance, loan products, and the legal aspects of mortgage brokering.

Upon completion of the certificate, you must then obtain an Australian Credit License or become a credit representative of a licensed entity. This process involves a comprehensive background check and ensures that you are legally permitted to operate as a mortgage broker in Australia.
Joining a reputable industry association such as the Mortgage & Finance Association of Australia (MFAA) or the Finance Brokers Association of Australia (FBAA) is also highly recommended. These associations provide invaluable support, continuous training, and networking opportunities. They also uphold stringent ethical and professional standards that members must adhere to.

Lastly, gaining practical experience is an essential part of becoming a skilled and confident mortgage broker. Working under the guidance of an experienced mentor or within a reputable brokerage firm can provide invaluable insights into the industry. This hands-on experience will equip you with the tools and knowledge to serve your clients effectively and navigate the complexities of the mortgage landscape.

How Does a Mortgage Broker Get Paid?

Mortgage brokers primarily earn income through commissions paid by lenders. This usually consists of an upfront commission for each new loan they arrange, and a smaller, recurring trailing commission for each year the loan remains outstanding. The commission rates can vary widely from lender to lender.

However, it’s important to note that as of 1st of January 2021, changes to the National Consumer Credit Protection Act have further regulated the industry. These changes stipulate that brokers are required to act in the best interests of their clients, ensuring that any potential conflicts of interest, such as commission structures, do not influence the advice given. As a result, clients can rest assured that the guidance provided by their mortgage broker is unbiased and tailored to their unique needs.

How Much Does a Mortgage Broker Earn?

The earnings of a mortgage broker can vary widely depending on a range of factors. These include their location, years of experience, the state of the housing market, and the size and diversity of their network of clients. According to Payscale, as of 2023, the average salary for a mortgage broker in Australia is approximately $67,000 per year. However, experienced brokers can earn well above this average, particularly if they have built up a large network of clients and maintain a high standard of service.

mortgage broker "handing over keys" gets the best possible deal for their client

Why Use a Mortgage Broker?

Mortgage brokers offer several benefits to home buyers. For one, they can save clients significant time and effort by doing the legwork to find the best mortgage deals. Their industry knowledge and connections enable them to negotiate better terms and rates than clients could likely secure on their own. They also offer personalized service, working closely with clients to understand their unique needs and circumstances.

In addition, mortgage brokers handle the tedious and often confusing paperwork associated with loan applications, providing guidance and reassurance every step of the way. They also provide expert advice, explaining complex financial concepts in simple, understandable terms and helping clients make informed decisions.

Finally, mortgage brokers can offer a wider range of loan products than any single lender. They have access to a vast network of lenders, including those that clients might not be aware of or have access to. This diversity allows brokers to source the best possible loan products for their clients, ensuring they get the best deal possible.


Becoming a mortgage broker in Australia is a journey that requires education, licensing, a commitment to acting in the best interests of clients, and a dedication to continual learning and professional development. It’s a rewarding profession that plays a crucial role in helping Australians navigate the often complex and intimidating journey towards homeownership.

Whether you’re considering a career in this field or seeking the services of a mortgage broker, understanding the value and importance of this role is the first step towards a successful home buying experience.

Speak to a Mortgage Broker

You can make an appointment with a First Choice Mortgage Broker consultants by calling 1800 111 455.

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